Q: Privacy Policy

Current as of 18 June 2025 Privacy Policy Your privacy is important to us at Nude Nutrients Pty Ltd trading as Coach Welly. We respect your privacy regarding any information we may collect from you across our suite of products such as Coach Welly App, ActivRewards App, Rewards platform. This privacy policy describes the practices and processes that Coach Welly (hereinafter Coach Welly, we, us) for the use and disclosure of the personal data that Coach Welly collects from its clients and from all those visitors (hereinafter “you” “your”) who have access to our suite of products and the services that Coach Welly provided with the observance of the relevant laws which will be mentioned later. This privacy policy forms part of the terms and conditions established for your acknowledgment and acceptance. The purpose of the collection, use and disclosure of your personal data is the provision and improvement of the services as well as the options you have referent to our data practices. Users in different regions of the world might be subject to different data protection standards, if you are accessing our services from a different country with specific laws governing collection, use and disclosure of data, please be informed that all your personal data is stored in Google Cloud Platform in Australia, the data may be transmitted to our service providers supporting our business operators and to our business associates, in accordance with the applicable laws and regulation

Question 1

Understanding Readiness Score & ANS Balance

Accepted Answer

Readiness Score

Your readiness score harnesses the power of Heart Rate Variability (HRV) to unlock deep insight into your health, stress, recovery and nervous system balance. Coach Welly's readiness gives you a new way to approach your health and fitness.

Your readiness score is a personalised daily score that quantifies how recovered you are and how ready you are to take on the day.

This 1-10 score uses key heart rate and heart rate variability (HRV) metrics to learn your personal patterns and provide insight into how your body is adapting to things like exercise, stress, nutrition, work, and more. It helps you understand when your body is ready to perform and when you need to focus on rest and recovery.

Readiness Score

7-10 (Green)

Your body is well recovered and is able to handle more stress today. Go get em!

4-6 (Yellow)

Your body is under more stress or reduced recovery than usual. We recommend lighter exercise and minimizing your known stressors.

1-3 (Red)

Your body is experiencing deeper levels of stress or fatigue. It’s possible you might be under the weather. It’s very important that you prioritize your self-care. Focus on getting lots of sleep, eating nutritious foods, hydrating, breathwork and meditation.

ANS Balance

The autonomic nervous system (ANS) controls almost all of the body’s “automatic” processes. It regulates bodily

Question 2

What is HRV?

Accepted Answer

Heart rate variability, often referred to as HRV, is an accurate, non-invasive measure of the autonomic nervous system (ANS), the body’s main control system for self-regulation. HRV is widely considered the most comprehensive biomarker of health and fitness.

Let's explore how HRV is different from heart rate and how it can be used to improve your well-being.

What is heart rate variability and why does it matter?

Heart rate variability (HRV) is a measurement of the variation in time between successive heartbeats. You can track the indicator using the Coach Welly App and only your phone camera to get an important glimpse into how you respond to stress and how your health and well-being are trending.

Tracking your HRV helps you:

Track quantified progress over time to see when your health, fitness, and well-being are improving or declining.
Avoid overtraining.
Tune in to your body so you can make smart, informed decisions about your health, fitness, and well-being.
Prevent burnout from stress.
Identify risk of illness early to accelerate recovery.
Stay accountable to your goals.

To understand HRV, it’s important to know that the human heart is not a metronome. A heart rate of 60 beats per minute suggests one beat per second; in reality, there are millisecond variations between successive heartbeats. Some beats are more like 0.9 seconds apart while others are more like 1.2 seconds apart.

Interestingly, the healthiest hearts don’t have more steady, consi

Question 3

Privacy Policy

Accepted Answer

Current as of 18 June 2025

Privacy Policy

Your privacy is important to us at Nude Nutrients Pty Ltd trading as Coach Welly. We respect your privacy regarding any information we may collect from you across our suite of products such as Coach Welly App, ActivRewards App, Rewards platform.

This privacy policy describes the practices and processes that Coach Welly (hereinafter Coach Welly, we, us) for the use and disclosure of the personal data that Coach Welly collects from its clients and from all those visitors (hereinafter “you” “your”) who have access to our suite of products and the services that Coach Welly provided with the observance of the relevant laws which will be mentioned later. This privacy policy forms part of the terms and conditions established for your acknowledgment and acceptance. ‍ The purpose of the collection, use and disclosure of your personal data is the provision and improvement of the services as well as the options you have referent to our data practices. ‍ Users in different regions of the world might be subject to different data protection standards, if you are accessing our services from a different country with specific laws governing collection, use and disclosure of data, please be informed that all your personal data is stored in Google Cloud Platform in Australia, the data may be transmitted to our service providers supporting our business operators and to our business associates, in accordance with the applicable laws and regulation

Question 4

Your First Readiness Measurement

Accepted Answer

One of the powerful features that Coach Welly offers you is the ability to measure your daily readiness, without needing a wearable device!

Welly uses a sophisticated technology and algorithm that turns your phone camera into a heart-rate monitor with almost as much accuracy as the ECG machines used in hospitals.

Please note that while all Apple iPhones are compatible with this feature, not all Android devices can support the monitoring of HRV from the camera. See this article to check compatible devices.

When you have completed your profile setup, it is recommended to measure your readiness by following the prompts in the app.

You Need 2 Days In A Row

In order to provide you with a readiness score, Welly needs to measure your heart rate on two consecutive days. The first time you measure your readiness, you will not receive a readiness score.

Your daily readiness, which is calculated by measuring your Heart Rate Variability (HRV), is an important piece of information that Welly uses to provide personalised workout and activity recommendations just for you.

Learn more about your readiness score here.

Question 5

Your First Login

Accepted Answer

Welcome to the Coach Welly App!

To help you get started, we have put together a brief tutorial explaining how to login for the first time and set up your account.

Downloading the app

Download Coach Welly on your mobile device from the App Store or Google Play Store.

Logging in for the first time: gym member

If you are a current member of a gym that is offering Coach Welly, you can simply authorize your app user account by verifying your mobile phone number. We will validate your member information and you can proceed with setting up your profile.

Logging in for the first time: non-gym member

If you are not a current member of a gym offering Coach Welly, unfortunately you cannot access the app yet.

Up next… Setting Up Your Profile

Question 6

How Often Should I Measure My Readiness?

Accepted Answer

For the most accurate Recovery results and personalized guidance, we recommend doing a measurement at least four (4) days per week. This allows us to adequately establish what “normal” looks like for you and better alert you when your HRV patterns show your body is under-recovered.

When you first start measuring, our algorithms need at least 2 days to start establishing your baseline patterns and will continue to build your baseline over a 2-week period. Then your baseline will continually update over time as your HRV, health, and fitness levels change. Consistency in how you do you measurement is important. Because HRV can be influenced by the day’s stressors and normal hormonal and circadian rhythms, consistency in measurement practice can reduce the effects of these confounding factors. Try to do your measurement in the same position every day (i.e. sitting or lying down) and try to do it around the same time of day, ideally within 30 minutes of waking in the morning prior to exercise or caffeine consumption.

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